104 Business Summary

104 Corporation (3130.TW) is Taiwan's dominant provider of integrated human resource services, operating a diversified business model centered on its flagship 104 Job Bank platform. The company generates high-margin revenue through a mix of subscription-based online recruitment advertising, transaction-driven executive headhunting, and recurring licensing fees for its HR Portal SaaS, which automates payroll and talent management. Its primary business segments include the Online General Business Group, Platform and Consulting Services, and a specialized HR Academy for professional development. Recently, the firm has expanded into the silver economy via its Senior Business Group, leveraging AI-driven matching models (C.M.O.S.A. strategy) to connect retirees with flexible employment. In the competitive landscape, 104 maintains the largest market share in Taiwan, positioned as the premium, full-service incumbent against local rivals such as 1111 Job Bank, yes123, and 518 Bear Class, as well as niche startup-focused platforms like Yourator and Cake. The company was founded in 1993 by Chairman Rocky Yang, a pioneer in Taiwan's internet sector with a background in European computer marketing. Following a leadership restructuring in February 2026, the Co-CEO position was abolished, leaving Joanna Huang as the sole General Manager overseeing group operations. The technical roadmap is led by Senior Vice President and CIO James Chang, a veteran of IBM and Taiwan Mobile, while financial strategy is managed by CFO Stacey Hung, who previously held senior finance roles at Microsoft and DuPont. The board is anchored by institutional support from JcbNext Berhad and major individual shareholders including Rocky Yang and Vicky Ku. This leadership team is currently focused on integrating large language models (LLM) into resume screening and expanding the company's footprint in the aging-society services market.