ITTS Business Summary

Information Technology Total Services (ITTS) operates as a premier digital transformation and IT outsourcing provider in the Asia-Pacific region, primarily generating revenue through a diversified mix of recurring service fees, project-based implementation, and business process outsourcing (BPO) contracts. The company’s operations are structured into three primary segments: Smart Application Services, which delivers AIoT solutions for manufacturing, transportation, and catering; IT Outsourcing (ITO), focusing on SAP ERP integration, cybersecurity, and cloud infrastructure consulting; and BPO Services, encompassing high-volume call center management and automated billing systems. ITTS leverages its position within the TECO Group ecosystem to secure large-scale enterprise and government contracts, positioning itself as a high-reliability integrator for mission-critical digital infrastructure. Its primary competitors include Systex Corporation, Wistron ITS, and Galaxy Software Services (GSS), against whom ITTS differentiates by maintaining a specialized focus on industrial AIoT and deep SAP-certified expertise tailored for the Greater China manufacturing sector. Originally founded in 1979 as the information technology arm of the TECO Electric & Machinery conglomerate, ITTS is currently led by Chairman Hsieh Insheng, a veteran legal and corporate governance expert who previously served as a senior advisor to the TECO board. The executive leadership is anchored by General Manager (CEO) Gao Shang-Wei, who brings extensive experience in management from the National Taiwan University of Science and Technology and oversees the firm’s strategic pivot toward ESG-driven digital solutions. The financial strategy is managed by CFO and Spokesman Hu Li-Zhong. The company’s board is notably bolstered by strategic representation from major investors, including TECO Electric & Machinery (holding approximately 42%) and Advantech Co., Ltd. (holding approximately 15%), ensuring a robust pipeline of industrial technology partnerships and cross-industry R&D collaboration.