Turn Cloud Business Summary

Turn Cloud Technology Service Inc. (6870.TWO) operates a high-margin "Solution as a Service" (SolaaS) model, generating revenue through a mix of recurring SaaS subscriptions, transaction-based fees linked to Gross Merchandise Volume (GMV), and one-time implementation and licensing fees. The company specializes in the digital transformation of the "new retail" sector, with primary business segments including omni-channel marketing platforms (OLink), smart AIoT terminal solutions (HOYABOX and Tomorrow POS), and AI-driven business intelligence tools (iFore). Turn Cloud holds a dominant market position in Taiwan, commanding over 70% market share in the department store and shopping mall sector, and is currently scaling its footprint across Japan and Southeast Asia through strategic partnerships with global entities like Microsoft and Hitachi Solutions. Its primary direct competitors include 91APP, SHOPLINE, and CYBERBIZ, though Turn Cloud distinguishes itself by focusing on large-scale commercial property operators and complex multi-tenant retail environments. The company was founded in 2016 by the husband-and-wife leadership team of Jiwen (Vincent) Liang and Ting-Ting Chang. Jiwen Liang serves as Chairman and General Manager (CEO), bringing over 20 years of expertise in retail technology and POS system integration, while Ting-Ting Chang serves as Executive Vice President and Spokesman, overseeing operations and investor relations. The leadership team maintains a heavy focus on technical innovation, with nearly 50% of the company's workforce dedicated to R&D in AI, cloud computing, and financial technology. Notable institutional investors and strategic shareholders include Shin Kong Mitsukoshi Department Store Co., Ltd., which serves as both a major client and a key backer, alongside Cathay Life Insurance and V&T Global Investment.