C3.ai Business Summary

C3.ai, Inc. (AI) is a leading provider of enterprise artificial intelligence software, generating the vast majority of its revenue through a subscription-based model that has increasingly transitioned toward consumption-based pricing. The company’s business is structured around three primary segments: the C3 Agentic AI Platform, an integrated environment for developing and operating AI applications; C3 AI Applications, a suite of turnkey SaaS solutions for industries such as energy, manufacturing, and financial services; and C3 Generative AI, which provides domain-specific large language model (LLM) capabilities. As of February 2026, the company has seen significant growth in its Federal and Defense business, which now accounts for approximately 45% of its total bookings. C3.ai competes directly with Palantir Technologies, Microsoft, Databricks, and Snowflake, distinguishing itself by offering pre-built, cross-industry applications designed for rapid deployment and measurable economic impact compared to the custom-build platforms of its rivals. The company was founded by Executive Chairman Thomas M. Siebel, the former founder and CEO of Siebel Systems. Since September 2025, C3.ai has been led by CEO Stephen Ehikian, a seasoned technology executive who previously founded RelateIQ and Airkit.ai (both acquired by Salesforce) and served as the Acting Administrator of the U.S. General Services Administration. The leadership team is further supported by Chief Technology Officer Edward Y. Abbo and Chief Financial Officer Hitesh Lath. C3.ai’s strategic direction is guided by a high-profile Board of Directors that includes former U.S. Secretary of State Dr. Condoleezza Rice, former Vice Chairman of the Joint Chiefs of Staff General (Ret.) John Hyten, and former Stripe Chief Customer Officer Mike Clayville. This leadership pedigree combines deep enterprise software expertise with significant public sector and national security influence, reinforcing the company's strategic focus on government and critical infrastructure markets.