QWEST Business Summary

Qwest Corp (CTBB), a wholly-owned subsidiary of Lumen Technologies, operates as a Regional Bell Operating Company (RBOC) providing integrated communications services across a 14-state Western and Midwestern footprint. The company generates revenue through a diversified mix of IP and data services (including VPN and Ethernet), transport and infrastructure (broadband and private line), and voice and collaboration solutions. As of February 2026, the company has undergone a major strategic pivot following the $5.75 billion divestiture of its Mass Markets fiber-to-the-home business to AT&T, which closed earlier this month. This transition shifts Qwest’s focus toward high-margin enterprise connectivity, cloud integration, and AI-ready infrastructure. In the competitive landscape, Qwest contends with Tier-1 carriers like AT&T and Verizon, as well as cable giants such as Comcast, positioning itself as a specialized "connectivity-as-a-service" provider for the multi-cloud and AI economy. Leadership is spearheaded by Lumen CEO Kate Johnson, a former Microsoft and GE executive who has led the "Lumen 2.0" transformation since late 2022. The executive team includes Chris Stansbury as EVP and CFO, and Jim Fowler, who assumed the role of EVP and Chief Technology & Product Officer in January 2026 after serving as CTO of Nationwide and a board member at Lumen. In February 2026, the company further strengthened its commercial leadership by appointing 24-year Cisco veteran Jeff Sharritts as EVP and Chief Revenue Officer to accelerate enterprise growth. The company’s board of directors features notable industry figures such as Steve McMillan (CEO of Teradata) and Michelle J. Goldberg, reflecting a leadership pedigree rooted in deep-tech modernization and global enterprise sales.