Customers Bancorp Business Summary

Customers Bancorp, Inc. (CUBB) operates as the bank holding company for Customers Bank, utilizing a "high-tech, high-touch" branch-light strategy to deliver commercial and consumer financial services. The company generates approximately 89% of its revenue through net interest income derived from a diverse lending portfolio, including commercial and industrial (C&I), commercial real estate (CRE), multifamily, and specialized corporate banking services such as fund finance and venture banking. Its primary business segments are Lending Activities, Private Banking, and Deposit Products, supported by a proprietary digital onboarding platform and a "Single Point of Contact" service model. Customers Bancorp competes directly with regional peers such as Univest Financial (UVSP), S&T Bancorp (STBA), and Mid Penn Bancorp (MPB), positioning itself as a top-performing, technology-forward mid-size institution with over $24 billion in assets. The company was founded in 2009 by Executive Chairman Jay Sidhu, who previously grew Sovereign Bank into a top-20 U.S. financial institution. Effective January 1, 2026, Sam Sidhu succeeded Jay as Chief Executive Officer of Customers Bancorp, bringing a background in private equity as the former founder of Megalith Capital Management. The leadership team includes Chief Financial Officer Mark McCollom and Chief Operating Officer Steve Wyremski, who was appointed in January 2026 to oversee the bank’s next phase of technological expansion. Notable institutional backing includes significant positions held by Wellington Management Group, First Eagle Investment Management, and George Soros, reflecting strong market confidence in the firm’s disciplined risk management and digital-first growth strategy.