HDFC BANK Business Summary

HDFC Bank Ltd (HDB) operates a diversified financial services model, generating revenue primarily through net interest income from its massive loan portfolio and non-interest income via transaction fees, commissions, and treasury operations. Its business is structured into four primary segments: Retail Banking, which contributes over 50% of revenue through personal loans, credit cards, and mortgages; Wholesale Banking, serving large corporates and public sector undertakings; Treasury, managing the bank's investment portfolio and foreign exchange; and Commercial and Rural Banking (CRB), a high-growth vertical focused on MSMEs and emerging Bharat. Following its landmark merger with HDFC Limited, the bank has solidified its position as India’s largest private sector lender and the second-largest bank overall by assets. It competes directly with the State Bank of India (SBI), ICICI Bank, and Axis Bank, maintaining a dominant market share of approximately 15% in Indian banking advances and a top-ten global ranking by market capitalization. Originally the brainchild of late founder Hasmukh Thakordas Parekh, who established the parent HDFC Ltd in 1977, the bank is currently led by Managing Director and CEO Sashidhar Jagdishan, a career banker and Chartered Accountant with over 30 years of experience who was re-appointed through October 2026. The executive team includes Deputy Managing Director Kaizad Bharucha, a 35-year industry veteran overseeing wholesale and retail assets, and Ramesh Lakshminarayanan, the Group Head of IT and CIO (de-facto CTO) who previously served as CTIO at CRISIL. Leadership is supported by a distinguished board featuring Chairman Atanu Chakraborty and non-executive directors Keki M. Mistry and Renu Karnad. As of February 2026, the bank maintains a robust institutional investor base, with significant recent stake increases from global entities including JPMorgan Chase, Citigroup, and Robeco Institutional Asset Management.