Infobird Co. Business Summary

Infobird Co., Ltd (IFBD) operates as a Software-as-a-Service (SaaS) provider specializing in AI-powered customer engagement and sales force management solutions. The company generates revenue primarily through a subscription-based model for its cloud-native iBird platform, supplemented by customized CRM development, technical support fees, and business process outsourcing (BPO) services. Its business is bifurcated into two primary segments: AI Customer Engagement, which includes omnichannel support, intelligent chatbots, and cloud call centers; and AI Salesforce Management, featuring intelligent quality inspection and agent training tools. Infobird competes directly with regional and global players such as GizWits, Terminus Technologies, MIND C.T.I. (MNDO), and WiMi Hologram Cloud (WIMI), positioning itself as a specialized small-cap provider focused on high-margin financial and public service sectors while transitioning its headquarters to Hong Kong to facilitate expansion into Southeast Asia and Europe. The company’s leadership is currently spearheaded by Xiangyang Wen, who serves as Chief Executive Officer, Chairman, and President following a major executive reshuffle in May 2025. Wen brings a background in digital communications and banking, having previously served as CEO of Dixinguangnian Technology and a product manager at China Minsheng Banking Corp. The technical core is led by CTO Chunhsiang Chen, a Northwestern University PhD who joined in 2012 after founding GenNet Technology, while CFO Lianfang Zhou provides over a decade of institutional continuity. The firm was founded in 2001 by Yimin Wu, a former Tsinghua University software engineer and HP veteran. The current board is bolstered by independent directors Zhihua Chen and former CEO Cheuk Yee Li, maintaining a governance structure that balances deep industry pedigree with a strategic shift toward global SaaS scalability.