Information Services Group Business Summary

Information Services Group Inc. (ISG) operates as a leading global technology research and advisory firm, generating revenue through a mix of high-margin recurring subscriptions, professional advisory fees, and platform-based transaction fees. The company’s business model is centered on its fact-based sourcing advisory segment, which leverages proprietary data and platforms like ISG Tango and ISG GovernX to guide digital transformation, cloud migration, and AI adoption. As of early 2026, ISG has pivoted to an "AI-centered" strategy, focusing on automating the sourcing lifecycle and expanding into the mid-market. Its primary direct competitors include Gartner, Inc., Forrester Research, Inc., and Everest Group. Within this landscape, ISG distinguishes itself as a specialized leader in sourcing execution and operational optimization, bridging the gap between high-level market research and the practical implementation of complex technology contracts. Founded in 2006 by Michael P. Connors, who continues to serve as Chairman and CEO, the leadership team is comprised of seasoned veterans from the information services and consulting sectors. Connors previously served as Chairman and CEO of VNU (now Nielsen), bringing deep expertise in media and market intelligence. The executive bench includes Michael A. Sherrick as CFO (formerly of Cognizant), Steven Hall as Chief AI Officer and President of EMEA, and Todd D. Lavieri as Vice Chairman. The company’s Board of Directors features notable figures such as Lead Director Gerald S. Hobbs (former CEO of VNU) and Kalpana Raina (former senior executive at The Bank of New York). Major institutional backing is provided by investors such as Cerity Partners LLC and Geode Capital Management, reflecting a stable shareholder base focused on the firm's long-term transition toward a platform-led, recurring revenue model.