RADCOM Business Summary

RADCOM LTD (RDCM) is a leading provider of cloud-native, AI-powered network intelligence and service assurance solutions designed for Tier-1 telecommunications operators transitioning to 5G. The company generates revenue primarily through software licensing, subscription-based models, and professional services, with a strategic shift toward a recurring SaaS framework. Its primary business segments are centered around the RADCOM ACE flagship platform, which integrates three core pillars: Service Assurance for real-time network monitoring, Network Visibility for cloud-native packet brokering, and Network Insights for AI-driven business intelligence. In February 2026, the company expanded its portfolio with the launch of RADCOM Neura, an AI agent suite designed to enable autonomous, intent-driven networks. RADCOM competes directly with industry incumbents such as NetScout Systems, EXFO, VIAVI Solutions, and Spirent Communications, positioning itself as a specialized, agile alternative that offers lower total cost of ownership through cloud-native automation and advanced AIOps capabilities. Founded in 1991 by industry pioneers Zohar and Yehuda Zisapel, RADCOM is currently led by CEO Benny Eppstein, a telecom veteran who took the helm in late 2024 following senior leadership roles at Amdocs and Ericsson. The executive team was further strengthened in January 2026 with the appointment of CFO Hod Cohen, formerly a high-level finance executive at Amdocs, and includes long-time COO Hilik Itman and CTO Rami Amit, a former Cisco engineering lead. As of February 2026, the company’s governance is overseen by Chairman Rami Schwartz, who succeeded Sami Totah earlier in the month. Notable institutional and private backing remains anchored by the Zisapel family, with Michael and Klil Zisapel maintaining a significant 14% beneficial ownership stake, ensuring continuity of the founders' legacy within the company’s strategic direction.