Sangoma Technologies Business Summary

Sangoma Technologies Corp (SANG) operates as a global provider of cloud-based Communications as a Service (CaaS) solutions, recently completing a strategic pivot toward a high-margin, services-led recurring revenue model. As of February 2026, the company generates approximately 92% of its revenue from services, primarily through monthly recurring subscriptions for its Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Communications Platform as a Service (CPaaS) offerings. Following the 2025 divestiture of its low-margin hardware resale unit, VoIP Supply, Sangoma has focused on its core enterprise-grade suite, which supports over 2.7 million UC seats across 100,000 customers. The company competes directly with industry giants such as RingCentral, 8x8, and Zoom, positioning itself as a flexible, mid-market specialist that uniquely offers a choice between cloud, hybrid, and on-premises deployment models. Originally founded in 1984 by David Mandelstam, Sangoma is currently led by CEO Charles Salameh, a veteran executive with over 30 years of experience at Infosys, Hewlett Packard, and Bell Canada. The technical and operational roadmap is overseen by Jeremy Wubs, who serves as Chief Operating & Technology Officer after a distinguished tenure as Senior Vice President at Bell Canada. The executive team is supported by CFO Larry Stock and Chairman Norman Worthington, the latter of whom joined following Sangoma’s acquisition of Star2Star Communications. Notable board influence includes Marc Lederman, co-founder of NewSpring Capital, reflecting the company's backing by institutional private equity and its disciplined focus on scaling adjusted EBITDA margins, which are currently targeted at 17-18% for fiscal 2026.